Terms & Conditions

1. The Promoter

  1. The “Promoter” is 2nd Era Limited, registered under Company Number 14283299, with its registered office located at Unit H3, Roman Hill Business Park, Broadmayne, Dorset, DT2 8LY. If you need to contact us for any reason, please email us at theteam@2ndera.co.uk.

2. The Competition

  1. These terms and conditions (the “T&Cs”) govern all competitions (the “Competitions”) listed on the Promoter’s website at www.2ndera.co.uk (the “Website”).  These T&Cs apply to all interactions between the Promoter and you.
  2. In case of any inconsistency between the T&Cs and any listing on the Website, advertisement or other promotional materials used by the Promoter for a Competition, these T&Cs shall prevail.
  3. To participate and stand a chance of winning, each entrant in a Competition (an “Entrant”) must correctly answer a question or solve a problem posed by the Promoter (the “Competition Question”).
  4. All Competitions feature a Competition Question, and an entry fee is required each time you enter a Competition. However, a free entry option is also available.

3. How To Enter

  1. Competitions will be conducted within the specified times on the opening and closing dates outlined on the Website. These dates, denoted as the “Opening Date” and “Closing Date” respectively. Any times specified on the Website refer to London, England time.
  2. The Promoter reserves the right to alter the Opening Date and/or Closing Date if necessary. Any changes to these dates will be communicated on the Website.
  3. All entries for a Competition must be submitted to the Promoter by the specified time on the Closing Date. Entries received after this time (whether or not they were sent before) will automatically be disqualified and will not be entered into the Competition and no refunds will be provided.
  4. The maximum number of entries allowed for a Competition will be indicated on the Website. If the maximum number of entries is reached, further entries may be restricted.
  5. Each Entrant is limited to a certain number of entries per Competition, including free entries. The maximum number of entries per Entrant for a Competition will be stated on the relevant Competition webpage on the Website. Once this limit is reached, no additional entries will be accepted from the Entrant
  6. To enter a Competition using the paid entry method:
    1. Visit the Website and create an online account.
    2. Select the Competition you wish to enter.
    3. Provide your answer to the Competition Question.
    4. Online entries are charged at £5 per entry.
    5. Choose the desired number of entries and proceed to checkout.
    6. Agree to the T&Cs and complete the purchase.
    7. Upon online purchase of a Competition entry, the Promoter will send confirmation of the entry receipt to the Entrant.The Promoter shall not be liable for incomplete, lost, or delayed Competition entries due to any cause, including equipment failure, technical issues, or network problems.
    8. By purchasing entries or submitting a Competition entry (whether purchased or free), you affirm eligibility, acknowledge entering into a contract with the Promoter, and agree to abide by the T&Cs.Free entry to a Competition is available under the following conditions:
      • Visit the Website and create an online account.
      • Complete the postal entry by including the following information with your postal entry:
      • Details of the Competition you’re entering.
      • Your full name.
      • Date of birth.
      • Postal address (including postcode).
      • Contact telephone number and email address.
      • Your answer to the Competition Question.
        • Send the completed entry via first or second class post to the Promoter’s address: Unit H3, Roman Hill Business Park, Broadmayne, Dorset, DT2 8LY. You are responsible for paying for postage on your entry. Hand-delivered entries will be void and will not be entered into the Competiton.

       

      Multiple free postal entries per Competition are permitted up to the maximum set by the Promoter as indicated on the Website. Each postal entry must be sent separately. Bulk entries (e.g more than one entry per envelope) will be counted as a single entry.

      Free entries must be received by the Promoter before the Closing Date.

      Entrants must have an account on the Website for an entry (whether paid or free) to be processed, with all details on a postal entry matching the account information.

     

4. Choosing A Winner

  1. All Entrants who correctly answer the Competition Question and submit their entry in accordance with the T&Cs will be entered into a random draw. A winner (the “Winner”) will be chosen through a random draw within 7 days of the Closing Date (the “Draw Date”).

5. Eligibility

  1. The Competitions are open to all residents of the United Kingdom only and who are 18 years of age or older at the time of entry.
  2. The following persons are not eligible to enter the Competitions:
    1. Employees or workers of the Promoter.
    2. Employees or workers of advertising agencies or Prize suppliers of the Promoter who are professionally associated with the Competitions or their administration.
    3. Immediate family members or households of individuals listed in the above two points.
    4. By entering a Competition, you affirm that you meet the eligibility criteria and are entitled to claim any Prize you may win.
    5. The Promoter may request proof of age, residence or eligibility to enter a Competition and claim the Prize. Delay or failure to provide such evidence to the Promoter’s reasonable satisfaction may result in disqualification from the Competition.
    6. The Promoter will not accept entries that are considered by the Promoter to be part of an attempt to manipulate or unfairly influence the outcome of the Competition. For example, entries that are automatically generated by a computer.
    7. Entries that are (a) incomplete (b) illegible (c) sent with incorrect postage (d) sent to the incorrect address and/or (e) do not comply with these T&Cs will be void and will not be entered into the Competition.
    8. The Promoter reserves the right to disqualify any Entrant whose conduct is deemed contrary to the spirit or intention of the Competition. This includes instances of rudeness or abuse directed towards the Promoter or associated individuals.
    9. The Promoter’s decision as to whether an Entrant (or their entry) is eligible for a Competition is final and the Promoter is not obliged to provide any reasons for disqualification.
    10. Where an Entrant or their entry is deemed ineligible for any reason (whether before or after an entry has been accepted), any Prize will be forfeited and entry fees will not be refunded under any circumstances, including:
      1. Discovery of ineligibility after entry into the Competition or after winning a Prize.
      2. Changes in eligibility criteria after entry into the Competition.
      3. Disqualification from the Competition by the Promoter for any reason.If an Entrant engages in:
        1. Fraud (actual or apparent);
        2. Fraudulent misrepresentation;
        3. Fraudulent concealment;
        4. Hacking or interference with the proper functioning of the Website; and/or
        5. Alteration or unauthorised use of any website code;

        all of their entries will be voided, no refunds will be provided, and they may be prohibited from participating in future Competitions.

       

     

6. The Prize

  1. The Prize for each Competition comprises a free vinyl wrap of the Entrant’s car by the Promoter (the “Prize”). Details of the Prize are believed to be accurate as of the Opening Date to the best of the Promoter’s knowledge, information and belief.
  2. The Winner is responsible for any costs or expenses involved in claiming or using the Prize other than those expressly stated above as being included as part of the Prize.
  3. The Prize may be subject to additional terms and conditions imposed by the supplier or other organisation connected to the Competition.
  4. If necessary, due to circumstances beyond the Promoter’s control, the Promoter reserves the right to substitute any Prize with a prize of equal or greater value. If any details of the Prize change, the Promoter will aim to update the Website promptly.
  5. Unless stated otherwise, there is no cash alternative for the Prize. However, the Promoter may, at its discretion, offer cash as an alternative to the Prize. The Prize is for the named Winner only and is not refundable, negotiable, or transferable to any other person.
  6. The Promoter makes no representations or warranties regarding the condition of the Prize. If the Prize is a vehicle the Promoter bears no responsibility for the Prize once it has been delivered. The Promoter has no obligation to provide a replacement Prize. The Winner is solely responsible for complying with all relevant laws and regulations concerning the vehicle, its operation, and ensuring safe and responsible use.

7. Winners

  1. One Winner will be selected per Competition.
  2. The decision of the Promoter is final, and no correspondence or discussion will be entered into.
  3. The Promoter will personally notify the Winner by email or telephone promptly after the Draw Date specified in the Competition listing on the Website, but no later than 7 days from the Draw Date.
  4. If the Winner cannot be contacted does not respond to the notification within 14 days of the Draw Date, the Prize will be forfeited and the Promoter reserves the right to offer the Prize to an alternative winner from the remaining eligible entries in accordance with the procedure described above (and that winner will also have 14 days to respond to their notification).

8. Claiming The Prize

  1. Winners must personally claim the Prize and may not authorise a third party to do so on their behalf and cannot nominate a third party to receive the Prize.
  2. Details regarding Prize delivery or collection are provided on the Website.
  3. If an Entrant wins a Prize then they must book their car in for the Prize within 2 weeks. If the Entrant fails to do so, the Prize will be forfeited and will no longer be available to them.
  4. If an Entrant’s personal details, including contact information, change, they should notify the Promoter promptly via email at theteam@2ndera.co.uk and in any event no later than 10 days before the Closing Date Notifications to the Promoter must include details of the competition entered, the Entrant’s old details and new details.
  5. Cash Prizes will be transferred directly to the Winner’s nominated bank account. The Winner must provide evidence that they are the account holder of the account. If the Winner would like the cash Prize to be transferred to a joint account, the Promoter accepts no liability for the cash once it has been transferred.
  6. Failure to provide such evidence to the Promoter’s reasonable satisfaction within 14 days will result in disqualification, and the Prize will be forfeited. In such cases, the Promoter reserves the right to offer the Prize to an alternative winner from the remaining eligible entries or dispose of it without liability to the Winner.
  7. The Promoter is not responsible and will not compensate if a Winner is unable or unwilling to claim the Prize.
  8. The Promoter reserves the right not to award any Prize if it is not claimed according to these T&Cs.

9. Limitation of Liability

  1. Whilst nothing in these T&Cs will limit or exclude the Promoter, its agents, or distributors’ liability for personal injury or death resulting from its negligence or fraud, the Promoter (its agents and distributors) will not be legally responsible to Entrants or Winners in respect of:
    • Entries not received due to incorrect information, data transmission issues, or any other reason.
    • Unauthorised access, theft, destruction, or alterations to entries.
    • Technical malfunctions, errors, failures, interruptions, delays, or line failures.
    • Inaccessibility or unavailability of network services, internet, or website.
    • The winner’s use of the Prize.
    • Any damage to property or loss incurred by the Entrant as a result of the Entrant claiming the Prize.
    • Any losses that were not foreseeable to the Promoter or to the Entrant at the time of entry or which are caused by a third party.

10. Data Protection & Publicity

  1. By entering a Competition, you agree that your personal information provided with the entry may be used by the Promoter or its agents and suppliers to process your entry and for the purpose outline in the sub-clause below. Please see our Privacy Policy Privacy Policy for more details regarding how we process your personal information.
  2. If you win a Competition, you agree that your surname, county and entry number will be published on the Website for one week after the Closing Date.
  3. If you do not want your surname and county included on the list of Winners referred to above, you must notify the Promoter within a reasonable period of time before the Closing Date via email at theteam@2ndera.co.uk at least 48 hours before the Closing Date.
  4. If you win a Competition, you may be asked to participate in publicity.

11. General

  1. The Promoter reserves the right to update these T&Cs, with the latest version available on the Website.
  2. The Promoter may, at its sole discretion, exclude individuals from participating in the Competitions if there is a breach of these T&Cs.
  3. The Promoter may void, suspend, cancel, or amend a Competition due to circumstances beyond its control, with entry fee refunds provided if necessary.
  4. Competitions on the Website are not sponsored, endorsed, or administered by Facebook, and Facebook bears no responsibility for them.
  5. These T&Cs are governed by English law, and any dispute will be subject to the [exclusive] jurisdiction of the courts in the United Kingdom.
  6. It’s advisable to print a copy of these T&Cs for your personal records.

 

 

 

 

2nd Era Limited

VEHICLE WRAPPING  ·  PPF  ·  WINDOW TINTING  ·  SIGNWRITING  ·  MODIFICATION

Vehicle Drop-Off Agreement

Thank you for choosing 2nd Era Limited. Please take a few minutes to read through this agreement before signing — it sets out what to expect while your vehicle is in our care, explains a few practical points about the work involved, and protects both of us if anything unexpected comes up along the way. If anything isn’t clear, please just ask a member of the team before you sign.

01   TIMESCALES

Wrapping, PPF, tinting and signwriting are hands-on jobs that take time to get right, and quality is never something we rush. Depending on the scope of work, your vehicle may need to stay with us for a few working days to make sure the finish is the best it can be. We’ll agree an estimated timeframe with you at drop-off and keep you updated on progress, including if anything arises that may affect the completion date.

02   GETTING YOUR VEHICLE READY

  • Please bring your vehicle to us in a reasonably clean condition. If it needs excessive cleaning before we can begin work, a £50 charge may apply and it may delay the start or completion of the job.
  • We may need to remove parts such as mirrors, badges, trims or lights to achieve the best possible result — we’ll take good care of everything removed and refit it once the work is complete.
  • If any existing wrap, tint, signwriting or coating needs removing before we start, this is charged at a minimum of £50 per hour, as it’s a time-consuming process that’s essential to a good, long-lasting finish.
  • Please make sure paintwork and glass are in good condition beforehand where possible. Pre-existing damage, corrosion or poor-quality paintwork can affect the finish and how long it lasts, and may not be covered under warranty (see Warranty, below).
  • If you’ve already prepped a surface yourself (sanding, adhesive removal, etc.), we can’t guarantee the result, as we’re unable to verify how the surface was treated. We’ll always speak to you first if we feel further preparation is needed on our end.

03   DEPOSITS & PAYMENT

  • Deposits are non-refundable, as they go towards covering the cost of materials, any design work, and holding your appointment slot.
  • Cancelling your appointment with less than 2 weeks’ notice may mean losing the deposit paid. With 2 weeks’ notice or more, we’re happy to transfer it to a new date free of charge.
  • Your vehicle will be released once payment has been made in full, unless we’ve agreed otherwise with you in writing beforehand.

04   WHILE YOUR VEHICLE IS WITH US

  • Please remove any personal belongings before drop-off — while we take great care of every vehicle on site, we can’t be held responsible for items lost, left behind or stolen.
  • Dashcams will be unplugged when your vehicle arrives, to protect everyone’s privacy while work is carried out.
  • Our team may need to move or drive your vehicle on site as part of the workshop process; we hold appropriate business insurance to cover this.
  • We may take photos or videos of your vehicle for our website, portfolio or social media. Just let us know in writing if you’d rather we didn’t.

05   A FEW THINGS WORTH KNOWING ABOUT WRAP, PPF, TINT & SIGNWRITING

  • Vinyl wrap and PPF aren’t paint — seams, relief cuts or edges may occasionally be visible. We always position these as discreetly as possible.
  • Vinyl reliably adheres to sound, factory (catalysed) paint and glass. We can’t guarantee adhesion or offer warranty on any other surface.
  • UK law limits front side windows to 70% light transmission. Anything darker is supplied for private land / off-road use only, not public roads.
  • Design proofs and colour samples are a close guide, not an exact match — small variations can occur once applied to a curved vehicle or printed.
  • Please check proofs carefully (spelling, sizing, fonts, colours) before approving. Corrections needed after approval may incur further design and removal charges.
  • Changing your vehicle’s colour or appearance? You’re legally required to inform your insurer, and the DVLA if there’s a colour change — we’d recommend doing this before you drive away.

06   COLLECTING YOUR VEHICLE

  • We’ll let you know as soon as your vehicle is ready to collect. Please arrange collection promptly — items uncollected more than 5 days after notification may incur a £25 per day storage fee.
  • Before you drive away, please take a moment to check your vehicle over with us and flag anything you’re not happy with there and then, so we can put it right straight away. Once you’ve left our premises satisfied with the work, we can only accept liability for issues later shown to be directly caused by our workmanship.
  • If any wheel-related work was carried out, please have the torque, valves and calibration checked after around 50 miles by a specialist, or bring your vehicle back to us for a free check.
  • All sales are final. If you have any concerns about the work, please talk to us first rather than raising a chargeback — we’re always happy to look into it and put things right.

07   WARRANTY

All materials we use carry a manufacturer’s warranty, which we will always honour on your behalf. On top of this, we provide our own workmanship warranty of 1 year on wrap, PPF and signwriting, and a lifetime warranty on window tint, covering genuine faults such as bubbling, peeling, lifting or cracking that isn’t caused by any of the points below.

For all vinyl and PPF installations, this warranty is conditional on your vehicle being brought back to us for a free 2-week check-up. This allows us to check the installation has settled and bedded in correctly, and to catch and resolve any early issues before they become a bigger problem. We’ll agree a suitable date with you at collection.

This warranty doesn’t cover:

  • Issues linked to pre-existing, sub-standard or previously repaired paintwork — this can affect adhesion and isn’t something we’re able to control.
  • Damage from accidents, misuse, vandalism or general wear and tear. We’re still happy to help put things right — a repair charge will apply in these cases.
  • Problems caused by not following the aftercare advice we provide at handover.
  • Any attempt by you or a third party to repair, remove or alter the work yourselves, as this can affect our ability to assess and fix the original issue.
  • Minor imperfections in glass that become more visible once tinted, or heating-element marks that can occasionally appear when removing rear screen tint.

To raise an issue, please get in touch with a photo of the problem, or bring your vehicle in so we can take a proper look and advise on the best way forward. We’d recommend keeping hold of your invoice or receipt, as we may ask to see this before processing a warranty claim.

08   AGREEMENT

By booking in and/or paying a deposit you agree to these terms and conditions